Privacy Policy, Terms and Conditions, Cancellation and Refund, and Shipping and Delivery

Welcome to HALOPRO! We value your trust and strive to be transparent in how we handle your personal information, transactions, and service policies. Please read through the following sections to understand our practices.

1. Privacy Policy

At HALOPRO, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information.

• Information We Collect:
  When you visit halopro.in, we may collect personal details like your name, email address, phone number, billing and shipping addresses, and payment information. We also collect data on your usage of the site, such as browsing patterns and preferences, through cookies and tracking technologies.

• How We Use Your Information:
  The data we collect is used to improve your experience, process orders, personalize offers, and send communications regarding your orders or account. We may also use your information to enhance the functionality and security of our website.

• Data Security:
  We employ advanced security protocols to safeguard your data. All transactions on halopro.in are encrypted for protection. We do not sell or share your personal data with third parties unless required by law.

• Your Rights:
  You have the right to access, correct, or delete your personal data. You can request to unsubscribe from marketing communications at any time.

2. Terms and Conditions

By using halopro.in, you agree to the following terms and conditions:

• Use of the Website:
  HALOPRO grants you a limited, non-transferable license to access and use our website for personal, non-commercial purposes. All content on the site, including text, images, logos, and software, is owned by HALOPRO or its partners and protected by copyright.

• Product Availability:
  While we make every effort to keep products listed on our website available, we cannot guarantee stock availability. In cases of out-of-stock items, we will notify you promptly and offer alternatives or refunds.

• Pricing and Payments:
  Prices on halopro.in are subject to change without notice. All transactions are processed securely through trusted payment gateways.

• Account Responsibility:
  You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

• Limitation of Liability:
  halopro is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, including errors in product information, pricing, or shipping.

3. Cancellation and Refund Policy

At HALOPRO, we want you to be fully satisfied with your purchase. If you are not, here’s our cancellation and refund process:

• Order Cancellation:
  Orders can be canceled within 24 hours of purchase, provided the item has not yet shipped. If you wish to cancel, please contact us at help@halopro.in and we’ll process your request promptly.

• Refunds:
  Refunds are available if the product is defective, damaged, or incorrectly shipped. To initiate a refund, you must notify us within 7 days of receiving the product. The item must be returned in its original condition, unopened, and in the original packaging.

• Non-refundable Items:
  Certain products (such as personalized or custom items) are not eligible for return or refund. Please refer to the product page for specific terms.

• Refund Process:
  Refunds will be processed to the original payment method within 7-10 business days of receiving the returned product.

4. Shipping and Delivery

We aim to deliver your products in a timely and efficient manner. Here’s how our shipping process works:

• Processing Time:
  Orders are typically processed within 2-3 business days. Orders placed over the weekend or during holidays may take longer.

• Shipping Methods and Rates:
  We offer a variety of shipping options depending on your location, including standard and expedited delivery. Shipping rates will be calculated at checkout based on the weight of the items and the delivery address.

• International Shipping:
  We currently offer international shipping to select countries. International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

• Tracking Your Order:
  Once your order has shipped, you will receive an email with a tracking number and link to monitor the delivery status. Please allow up to 24 hours for the tracking to update.

• Delivery Issues:
  If you experience any issues with your delivery (e.g., damaged items, missing packages), please contact us immediately at help@halopro.in. We will investigate and resolve the matter.

By using this page, we aim to ensure a seamless and transparent experience for all of our customers. If you have any further questions or require more information, please don’t hesitate to reach out to our support team.